Policyholders

How We Help Policyholders Work Smarter

A Seamless Self-Service Experience, Built In

Your customers deserve more than PDF forms and phone calls. eGravity gives policyholders modern, mobile-friendly tools to manage their insurance experience from start to finish — with 24/7 access to applications, quotes, payments, renewals, and account updates.

The policyholder portal isn’t an afterthought — it’s fully integrated into the same system your team uses, giving policyholders real-time visibility, faster service, and fewer roadblocks.

Simplify renewals with an online policyholder portal that pre-populates your application using last year’s information, saving time and reducing hassle.

How We Help Policyholders Work Smarter
  • Short-Form Renewals with Auto-Decisioning
    Apply, quote, and bind in minutes — no back-and-forth required.
  • Online Payments & AutoPay
    Make secure payments, set up autopay, and get reminders.
  • Secure Messaging with Underwriting
    Ask questions and get updates without leaving the portal.
  • 24/7 Access to Everything
    From policy history to upcoming payments, it’s all in one easy-to-use dashboard.
Apply, Renew & Accept Quotes

Complete short-form applications, accept quotes, and make payments online — without waiting on manual steps.

Track Account Details in Real Time

Customers can view policy info, billing history, claim status, and renewal reminders all in one place.

Request Changes & Get Support

Submit midterm change requests, contact underwriting, and upload documents securely.

Mobile-First Convenience

The portal is optimized for any device, so policyholders can manage their coverage anytime, anywhere.

Frequently Asked Questions

Yes. For most renewals, policyholders can complete short applications, receive instant quotes, and pay online — with no manual review required for qualifying risks.

Absolutely. The portal is optimized for all devices — no app required. Customers can manage their account from their phone, tablet, or computer.

They can send secure messages directly to underwriting, upload documents, and track responses — all within the portal.

Yes. They get a full view of current and past invoices, payment methods, AutoPay status, and upcoming due dates.

By giving policyholders control, visibility, and convenience, you reduce service calls, shorten timelines, and deliver a modern, professional experience.

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The Laws of Insurance Software, Reinvented

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